
2322
Most probable cause Remedy
I hear intermittency during audio transmission
The uMic is too far away
from the streamer or
shielded by an obstacle
Do not exceed the maximum
distance and relocate device
The streamer searches
for other paired devices
for twominutes aer
turning on. This may
cause the audio signal
to drop
Aer two minutes, the
streamer will stop searching
for other devices and the
intermittency will stop
The volume during streaming is not suitable
(too low or too high)
The volume levels are not
set correctly
Adjust the volume using the
streamer volume ( )
buttons. The volume can
alsobe adjusted on the uMic
( ) buttons
Most probable cause Remedy
There is too much noise, I cannot understand the
speaker
Your hearing aid
microphones are set
tooloud
Reduce the hearing aid
volume by pressing the
streamer ( ) key until you
reach a comfortable level.
Place the uMic closer to the
speakers mouth ( cm, ’’).
Use the uMic ( ) button to
increase the uMic volume
The uMic rubs against
the wearer’s clothing
Make sure the uMic is clipped
rmly. Clothing should not
cover the uMic
The settings of your
hearing aids are not right
Please ask your hearing
healthcare professional to
ne tune your hearing aids
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